12 Rounds To
A Culture of Excellence
At the SydFit Health Centre we have the 12 Rounds to Creating a Culture of Excellence.
Everything we do, we do together, to create, maintain and promote a Culture of Excellence.
Create engaging, healthy, and empowering experiences for our members and staff.
Develop world class athletes who value community, and are excellent in their sport in all ways: physically, mentally, emotionally and spiritually.
Grow our business through ethical and responsible methods.
Value and protect all our relationships by treating each other with respect, setting boundaries, asking for help, giving assistance and making thoughtful choices.
Work together to create an atmosphere of positive energy and openness, to grow by giving authority along with responsibility, and hold each other accountable.
Understand it’s our job, to creatively inspire our members and each other.
Provide tangible and realistic opportunities for career growth and personal advancement.
Invest in the resources required to meet our financial and structural goals.
Seek and hire knowledge and talent from the best persons who believe in, and act in accordance with the Culture of Excellence. We respectfully disengage with those who do not.
Recognize that direct communication founded in respect is always the preferred method of problem solving and progress.
Ensure fun and play is integrated into our work, and not be afraid to take a calculated risk.
Contribute to our community by sharing our skills, expertise, and positivity.
The SydFIT Wellness Centre Quality Policy
We have established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
Client focus: As an organisation, we have made a commitment to understand our current and future clients’ needs; meet their requirements and strive to exceed their expectations.
Leadership: Our Top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of people: As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
Process approach: As an organisation, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
Evidence-based decision making: As an organisation, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
Relationship management: We recognise that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.